🔨 Manual Ticketing: Click the main work area to resolve active IT tasks. Legitimate tasks reward you with XP and Money.
🚨 Active Outages: Sometimes server outages or ransomware attacks occur. Resolve these immediately: they block your auto-solver speed or drain resources until fixed!
🔑 Keys: Task completions have a chance of dropping Lootbox Keys, automatically collected, to unlock premium item crates!
📦 Equipment: Open Lootboxes with keys to find hardware parts (Headsets, Keyboards, Mice, etc.). Equip them to permanently boost your stats.
⭐ Upgrades & Rarity: Upgrading items costs money but scales their stat multipliers. Rarity ranges from Common up to Divine.
♻️ Trade-Up Contracts: Have too much junk hardware? Combine 10 items of the same rarity tier in a Trade-Up contract to roll a brand-new item of the next higher tier!
🧬 Skill Tree: Leveling up grants Skill Points. Spend them to unlock passive enhancements, active marketing campaigns, or drop chance upgrades.
🤖 Auto-Solver: Max out the Auto-Solver skill to unlock the automatic ticket handler! Once enabled, your desk will process tasks completely idle in the background.
⚡ Reboot System (Prestige): Reaching Level 25+ allows you to reboot your system. Doing so wipes your Level, Money, and standard Items.
🎖️ Prestige Upgrades: In exchange for rebooting, you earn permanent Prestige Tokens. Spend these tokens in the Reboot tab for major permanent modifiers that persist across resets.